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What is Rungway and how does it work?
What is Rungway and how does it work?

A short guide to what Rungway is and how it works

Rungway Team avatar
Written by Rungway Team
Updated over a year ago

What is Rungway?

Rungway is a platform that connects people at all levels of an organisation to enable an open and collaborative culture.

Rungway typically takes the form of a discussion forum where people can ask and answer questions on career development, wellbeing, challenging situations as well as diversity & inclusion topics.

It's a safe space

It’s not always easy for people to help each other. We may not have the time, we might not know who to go to on a particular issue, or we might lack the confidence to speak up for fear of being judged.

That’s why Rungway lets you start a discussion, anonymously.

How does it work?

If you have a question you need answering, an idea you want to share or need some advice on a sensitive topic, Rungway lets you access colleagues, specialists and leaders right across your organisation, with the option to be completely anonymous.

  • Start by posting your discussion anonymously (or you can choose to post as "Identified") and the rest of your Rungway will see it in their home feed and have the ability to respond to you publicly (visible to everyone) or privately (only visible to you).

  • You'll get notifications when you receive responses, and you can reply directly to the people who reply to you to continue the conversation. If you started as Anonymous, you remain completely anonymous throughout the discussion, your responses will be anonymous too.

  • Then it's your turn. Browse your home feed for discussions and share your thoughts on topics that interest you. Rungway is all about collaborative thinking and we want to encourage you to talk about anything that might have been difficult to raise before.

Rungway also offers leaders the chance to send Pulses (surveys) out to the team. If you see a pulse you can quickly jump in and answer it, always fully anonymously, to offer your perspectives on what's being asked.

To ensure everyone feels safe on Rungway we monitor all posts to make sure they're not in breach of your organisation's Terms of Use or Rungway's content guidelines. If you see something you're not comfortable with, you can report it to us.

👉🏽 Privacy and trust are core to the Rungway brand. We guaranteed your identity is never revealed, when you're anonymous, unless you misuse the platform.

Who's it for?

New joiners can ask those burning questions during the first few weeks of starting at a new position where they are not sure who to turn to.

“It’s a cool way for juniors to communicate with management, who we don’t usually get access to. And makes me value the firm culture, which often gets lost along the way, especially in our department. This is a good way to let out ideas that I definitely wouldn’t bring up in a town hall where there are tons of senior bankers (u never wanna be that junior person that draws too much attention...).”

Employees looking to learn and grow their career use Rungway to start discussions and ask questions, and to conveniently share advice with colleagues they might never normally meet.

“You go to Rungway when you don’t feel comfortable raising issues publicly because you feel vulnerable”.

Managers and leaders use it to communicate in a different way and listen to what their workforce needs in real-time.

"I posted a question and I am really overwhelmed by the responses, some have moved me to tears! Without Rungway I never would have known that others here face the same struggle as me, and the empathy that has come through in the responses has given me a huge lift (despite the tears!). You should be very proud of Rungway. Thank you!"

Students can use Rungway to connect with teachers and alumnae for career and life guidance.

“Just wanted to say that I got some really valuable advice on a sensitive subject that I wasn't sure where else to find answers to, so this is a great app.”

HR teams and Comms teams Can use Rungway to offer specialist advice and keep up to date with what topics are trending in the company and respond in real time

“I’ve found Rungway to be an outlet to ask questions I couldn’t ask otherwise without drawing attention as an Asian woman working in finance - especially on culture. As an introvert, I think carefully before raising my hand but it turns out from Rungway I'm not alone in my thoughts. I always take time to "react" anonymously too when I don't have the words to reply. Management listen - we've seen concrete changes on the back of posts - which is appreciated."

How to Access Rungway

First of all, you need an account, then you can access Rungway in two ways:

Rungway on the web

This is available from a web browser by visiting app.rungway.com and logging in with your account details.

Rungway mobile app

You can download the Rungway app from the Google Play Store and the App Store and then log in with your account details.

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